salmon Platform Privacy Notice
This page describes what we collect when you use salmon and how we keep that data protected. We at salmon take your privacy seriously. When you create an account, deposit funds, or place a wager on our platform, we collect information needed to verify your identity, process your payment, and comply with local regulations.
Our commitment is to handle your data transparently. We explain what we collect, who may access it, and your rights under applicable law. If you have questions about how we use your information, contact us through the channels listed at the end of this notice.
What We Collect on salmon
We collect personal information in several categories. When you register, we ask for your name, email address, phone number, and date of birth. We also collect your residential address to verify your location and confirm that our services are available in your jurisdiction.
To process deposits and withdrawals, we collect payment details. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records from those payment processors. We do not store your full card or bank details on our servers; payment gateways handle that encryption.
We also collect behavioural data: which games you play, your betting history, login times, and device information (browser type, IP address, operating system). This helps us detect fraud, improve our platform, and personalise your experience on salmon.
How We Use Your Data
Our primary use is account verification and regulatory compliance. We are required by law to confirm your identity and check that you are accessing salmon from a jurisdiction where our services are permitted. We may share your information with third-party verification providers to complete these checks.
We use your email and phone to send account notifications, deposit confirmations, and withdrawal updates. We may also contact you about promotions or changes to our terms, but you can opt out of marketing emails at any time through your account settings.
Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure platform stability. Your data is encrypted in transit and at rest using industry-standard protocols.
- KYC verification
- Know-Your-Customer checks we perform to confirm your identity and prevent fraud.
- AML compliance
- Anti-Money Laundering screening required by law in most jurisdictions.
- Encryption
- SSL/TLS protocol that protects data moving between your device and our servers.
Third-Party Processors and Cookies
We work with payment processors, analytics providers, and hosting services. These partners may access your data only to perform their specific function. We do not sell your personal information to advertisers or data brokers.
Our platform uses cookies to remember your login session and track your activity on salmon. You can disable cookies in your browser settings, but some features may not work correctly. We also use cookies to measure how users navigate our site and identify technical issues.
Your Rights and Contact
Depending on your location, you may have the right to request a copy of your data, correct inaccurate information, or ask us to delete your account. To exercise these rights, email us with your request and account details. We will respond within a reasonable timeframe.
If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
For privacy inquiries, contact our support team through the channels listed in our FAQ or About us page. We maintain a multilingual support team to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang.
Our Commitment to Data Protection
We review our privacy practices regularly and update this notice when our data handling changes. We do not retain your information longer than necessary to fulfil our legal obligations or provide our service. When you close your account, we securely delete or anonymise your personal data within a standard retention window.
Our platform is designed with privacy in mind. We minimise the data we collect, encrypt sensitive information, and restrict access to authorised staff only. If you have feedback on how we can improve our privacy practices on salmon, we welcome your input.
This notice was last updated and reflects our current data handling practices. We encourage you to review it periodically. By using salmon, you acknowledge that you have read and understood this privacy notice.