salmon Casino & Sportsbook Terms

At salmon, we operate our platform according to clear rules that protect both our users and our services. Our terms set out what you can expect from us, what we expect from you, and how we handle accounts, deposits, withdrawals, and disputes. These conditions apply to everyone who accesses salmon, whether through our website or mobile application.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of salmon comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

Account Terms on salmon

When you create an account on salmon, you agree to provide accurate and complete information. We require verification before your first withdrawal—this includes identity checks and address confirmation. Our verification process is standard security practice; we do not store unnecessary personal data beyond what is needed to operate your account and comply with applicable regulations.

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your salmon account, contact our support team immediately. We record all account activity; any unusual transactions are flagged for review. Accounts found to violate our terms—including multiple accounts by the same person, use of payment methods in another person's name, or automated betting tools—may be suspended or closed without warning.

Deposits and Withdrawal Process

salmon accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposit funds are credited to your account immediately after successful payment verification. All deposit methods are processed through secure payment gateways; we do not retain your full card or bank credentials.

Withdrawals on salmon are processed subject to verification windows and account status. Funds requested for withdrawal are held in a staging state while we confirm your identity and transaction legitimacy. Processing times depend on your chosen withdrawal method and your bank's processing capacity—not all withdrawals complete within the same timeframe. Withdrawals to mobile banking, local payment, online payment, and e-wallet typically clear faster than bank transfers. You may request only one withdrawal per calendar day; additional requests are queued.

We do not charge withdrawal fees. However, your bank or payment provider may apply their own charges; salmon is not liable for third-party costs. Minimum and maximum withdrawal amounts are displayed in your account settings and may vary by payment method.

Bonus and Promotion Terms

Our welcome offer is available to new users on first deposit. The bonus terms are shown at the point of claim and include a wagering requirement—the amount you must bet before the bonus converts to withdrawable funds. We do not disclose exact bonus amounts in advance; promotion structure varies by season and region. All bonuses are subject to maximum withdrawal limits and expiry windows specified in the promotion details.

Weekly cashback promotions on salmon are calculated on net losses over the promotion period. Cashback is credited as bonus funds and is subject to the same wagering requirement as welcome offers. Referral rewards are paid when your referred friend completes account verification and meets a minimum deposit threshold; both parties receive a bonus credit, not a cash payment.

Bonus abuse is prohibited. salmon reserves the right to forfeit bonuses and close accounts if we detect coordinated bonus claims, use of VPNs to bypass regional restrictions, or other fraudulent patterns.

Our salmon Policy on Disputes and Liability

If you believe a transaction on salmon was recorded incorrectly, or if you wish to dispute a game outcome, contact our support team within 30 days of the transaction. We review all disputes using our transaction logs and game history records. Outcomes in live casino games (blackjack, roulette, baccarat, Dragon Tiger) are determined by live dealer action and multi-camera footage; outcomes in slot games are determined by our random number generator and certified by third-party auditors. We do not reverse outcomes based on player regret or strategy disagreement.

salmon is not liable for service interruptions caused by internet connectivity, power outages, device malfunction, or third-party payment-processor failures. We maintain standard security practices to protect account data, but we do not guarantee uninterrupted uptime or absolute protection against all cyber risks. Users accept these inherent limitations when they use our platform.

Responsible Use and Account Limits

salmon users may set deposit and loss limits via their account settings. These limits are binding and cannot be increased for a specified cooldown period. We do not offer suspension or account controls features; users who wish to stop using salmon may request permanent account closure, which is irreversible.

We collect usage data to detect patterns that may indicate problem gaming, and we may contact accounts showing concerning activity. However, we do not assume responsibility for user behaviour; all users are responsible for their own decisions and financial management.

Jurisdiction Notice

salmon operates under the laws applicable to our registered jurisdiction. These terms are governed by that jurisdiction's law. Any dispute arising from your use of salmon will be resolved through our internal dispute process; if unresolved, disputes may proceed to arbitration or court proceedings in our home jurisdiction. Users agree to waive class-action claims and litigate individually.

If salmon's services become unavailable in your jurisdiction due to legal change, we will notify users and suspend access. Any credits or balances remaining in closed accounts will be handled according to applicable law and our privacy policy.

Our full terms are available for download from your salmon account settings. We update these terms periodically; continued use of salmon after an update constitutes acceptance of the new terms. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our platform using the same account credentials nationwide. If you have questions about these terms, our support team can clarify specific points related to your account or a particular transaction.